Thea

Thea Marie Ibe

Client Service Coordinator

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Nationality
Filipino
Languages Spoken
Tagalog
Meet Thea 

I joined Inspire in June 2025 as a Client Service Coordinator, and it’s been such a valuable learning experience so far. My role covers a bit of everything – monitoring Sakshi’s inbox, onboarding and offboarding clients, lodging tax returns, PAYG instalments, BAS and IAS, sending lodgement confirmations, submitting deferral requests, calling and reminding clients about upcoming ASIC annual statements, creating Karbon work, and making sure our database stays up to date. 

It’s been an exciting journey of growth and discovery. Working at Inspire has helped me strengthen my skills in client service, communication, and process management. I’ve also learned how much of a difference teamwork and support can make in keeping everything running smoothly. 

The most fulfilling part of my role is completing tasks on time and ensuring everything I’m responsible for is updated and accurate. There’s a special satisfaction in ticking things off the list and knowing that I’m helping the team deliver great outcomes for our clients. 

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Outside of Inspire 

When I’m not working, I love spending time with my family. My husband and I have two daughters, and most of my free time is devoted to them – whether that’s watching movies, having a quiet night in, or simply enjoying each other’s company. Family time always helps me recharge and reminds me what truly matters. 

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Fun Fact About You That We Don’t Know 

I’m naturally an introvert, but once I feel comfortable around people, I can be surprisingly talkative! I also like to think I’m a very patient person – something that comes in handy both at work and at home. 

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What Is Your Favourite Thing About Working at Inspire? 

Definitely the teamwork. I never feel alone in what I do – everyone is so approachable and ready to help when needed. There’s a genuine sense of support and collaboration here, and that makes even the busiest days feel manageable. 

Biggest Impact So Far 

I’d say my biggest impact so far has been being the go-to person for ASIC-related matters. Knowing that my teammates can rely on me in that area makes me proud and motivates me to keep improving. 

Goal 16: Peace, Justice, and Strong Institutions 

I’ve always valued fairness, accountability, and integrity. Supporting strong institutions ensures that systems work transparently and justly – creating a stable, fair, and equitable society for everyone. 

Goal 16

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