Meet Rhody
I’ve just begun with Journey with Inspire and so far, it’s been an awe-inspiring experience. In Inspire, I love the atmosphere, everyone is really friendly and approachable, and even the diversity of my colleagues is eye-opening considering everyone has different origins.
Being part of the CSC team for more than a year, I have many experiences in my role that I consider memorable and the best! Some of them are helping out my fellow team members in their tasks especially when they have questions that they find confusing and being back support to the accountants. I may find a bit of the task mind-boggling at first but thanks to the bond we have as a team, it works out well.
On a personal note, I really like aesthetic things and am drawn to minimalist designs. I aim to be a very neat and organised person which I think is necessary and helpful in my work. Though I may appear shy at first, I’m actually an extrovert at heart.
Outside of Inspire
I spend a lot of my time outside of Inspire watching Netflix and Korean Drama series and also playing social volleyball and badminton with my friends. I am an avid fan of webtoons like “Lore Olympus”, “The God of High School” and “My Reason to Die”. Because of this, I kind of consider myself a bit of a nerd. Both my parents work abroad, so I cherish every moment I get to speak with them.
How did you get interested in client services?
I got interested in client services & virtual assistance because I always felt a sense of accomplishment when I know I have supported someone even in the simplest of ways, such as giving advice or providing a helping hand. It gives me confidence and makes me remember that i am worthy of something, in a certain way.
I realised I also wanted to help people and always want to find the most efficient way to help them out and provide them value.
What is your favourite thing about working at inspire?
It is definitely the working environment and the culture. Everyone is so warm, positive and the atmosphere is extremely family-like. Even though we’ve only engaged through screens & zoom thus far, everyone feels very familiar. I like that everyone is accommodating, friendly and very approachable.
I really love working here.
What is one of the biggest impacts you’ve made?
I feel like one of the biggest impacts that Keiffer and I have made is that we’ve been able to lessen the workload of our managers, Angela and Sequoia. As a result of our work, they can do a lot more work that they otherwise couldn’t have fulfilled with their given capacity. Keiffer and I are very much looking forward to learn more from our managers/mentors.
I really respect their advice and really take their words to heart. It makes me happy that they appreciate my work as well.
What are some books you recommend?
I would recommend ‘Game of thrones’. I am a huge GOT fan and Daenerys is my favourite character. It was recommended to me by my college friends and I loved it except the last season, which was quite a bummer.
Which Sustainable Development Goal(s) do you choose and why?
I would choose Quality Education and No Poverty. I feel that these goals have the most direct relationship with each other. If you live in poverty, you’ll struggle to get an education. In the Philippines, I’ve seen the situation many times both through my eyes and screens. Helping families in poverty will have a greater impact globally.
Meet Quennie
I have been working at Inspire since August 2022. As a Client Service Coordinator, I am responsible for assisting both Team Sakshi and Team Karan at Inspire.
My daily tasks involve organising and tagging emails for the assigned accountants, responding to clients’ emails regarding document requests, managing files by ensuring they are saved in the appropriate folders, and signing documents electronically for both the accountants and clients. Additionally, I am responsible for preparing bank kits and bound packs for company constitutions and trust deeds, onboarding clients into our portal, updating company details, sending out email reminders and payslips, and facilitating payment plans as necessary.
My experience at Inspire is truly remarkable. Each day has been a thrilling roller coaster ride, filled with challenges and rewards. Working here has taught me a great deal about accounting processes and concepts, and I have grown immensely as a professional. The supportive and amicable work environment at Inspire has made my journey all the more enriching and enjoyable.
What I find most satisfying about my job is being able to assist our clients with their needs, no matter how big or small. I also appreciate how user-friendly the tools we use are, and that my colleagues and the accountants are always willing to lend a hand when needed. It’s rewarding to know that we have a supportive team that helps each other out at the end of the day.
Outside of Inspire
In my free time outside of Inspire, I enjoy taking road trips with my friends to the mountains and taking a break with a cup of coffee. Additionally, I cherish cooking with my family every weekend to connect and catch up, playing online games, and ending my weekends by having a drink to prepare for a fresh week at work.
How did you get interested in client services?
Since I was young, I have always had a desire to help others. My upbringing, as well as my education, instilled in me a sense of hospitality and service to others. This calling to serve has only grown stronger since I started working at Inspire. My time here has allowed me to improve my skills and serve as a liaison between clients and accountants, which has deepened my interest in helping others.
What is your favorite thing about working at inspire?
One thing I love most about working at Inspire is the amazing colleagues I work with. Communication is always clear and instructions are given with proper expectations, which makes it easier to learn and improve my skills. The Inspire family is incredibly welcoming, and the work environment is approachable and friendly.
What is one of the biggest impacts you’ve made?
One of the major contributions I’ve made to Inspire so far is by reducing the workload of our accountants, particularly those on Teams Sakshi and Karan. As a Client Service Coordinator, I can provide proactive support to help foster client loyalty and satisfaction.
What are some books you recommend?
As a fan of adventure stories, I highly recommend the Hunger Games Series. The plot is intense and full of thrilling moments that challenge the characters’ survival instincts. Moreover, it sheds light on their way of life, making it a thought-provoking read.
Which Sustainable Development Goal(s) do you choose and why?
Disciplining ourselves, nurturing our relationships with others, and striving for justice and peace are crucial in eliminating discrimination, gender inequality, and creating a better society. Equally important is empowering young minds to become resilient advocates for their rights and to preserve and expand educational opportunities for all.
Meet Ferly
I began my journey with Inspire in June 2022 and have been thoroughly enjoying my experience thus far. As a Client Service Coordinator, I work alongside Team Riz and assist them and the other accountants to the best of my abilities. My daily responsibilities include clearing and assigning triage emails, collecting payslips, managing document signing, and organising documents.
My time with Inspire Accountants has been nothing short of fantastic. I feel at ease while working with everyone on the team, as well as the wider Inspire family. I enjoy collaborating with my colleagues when discussing our assigned tasks and asking questions. One of the many exceptional qualities of working with Inspire is that there is no room for feeling stressed or pressured.
It is truly fulfilling when the team recognizes and appreciates my effort and dedication, no matter how big or small. I feel extremely grateful to be a part of a team that values and practices such recognition, as it is not something that is commonly seen in other companies.
Outside of Inspire
I enjoy using travel as a means to bond with both friends and family. Occasionally, I will go out for a night with friends, but only with my parents’ approval. During my free time, I indulge in watching Korean dramas, investigative documentaries, lifestyle vlogs on Youtube, and browsing through Tiktok.
Recently, I have become obsessed with collecting scents. It may seem odd, but I choose my fragrance based on my mood for the day. My personal favourite is Victoria’s Secret – Sugar High, as I am particularly fond of powdery scents.
In terms of business, I work as a direct-seller for health and lifestyle products. This venture began during my On-The-Job training with the same company.
How did you get interested in Client Services?
After going through a realignment process that included a skills and personality assessment, I was fortunate enough to secure this job. One of my greatest strengths is my ability to connect and engage with people. My involvement with various Academic and Socio-Political organisations during my university days has taught me how to interact with people and perform clerical work, which has been incredibly beneficial for my current role in Client Services.
What is your favourite thing about working at inspire?
The people at Inspire are incredibly kind and accommodating, which has made my transition into the company very smooth. My workload has been manageable thus far, and I credit this to the excellent training provided by Rhody. She has taken the time to ensure that I am knowledgeable about the workflow and tasks, which has been incredibly helpful. Additionally, Team Riz has been great at sharing new information and relaying important updates to ensure that I can progress better in my assigned tasks.
One thing that I look forward to is attending the Thank You Circle, where we express appreciation for each other’s efforts. I also enjoy the daily meetings with the rest of the CSC team, as they provide a great opportunity for us to check in with one another, discuss task allocation and completion, and provide support where needed. These channels serve as great refreshers and help to foster a positive and supportive work environment.
What is one of the biggest impacts you’ve made?
So far, my main impact at Inspire has been in supporting Rhody and easing the workload of Team Riz. As a new member of the team, I am still striving to make a significant contribution, but I believe that my current tasks are contributing to the team’s success and opening up opportunities for further growth.
What are some books you recommend?
I would like to recommend Colleen Hoover’s “It Ends With Us” as an excellent book to read. This book has recently been adapted into a film that will be released soon. The story revolves around a woman who is caught between her past and present relationships and later finds herself in an abusive situation, which forces her to make tough decisions about her life. The plot is gripping and captivating, and I am excited to see it portrayed on the big screen.
Which Sustainable Development Goal(s) do you choose and why?
I selected Quality Education as one of my top SDGs because I believe that every individual deserves access to education to enhance their skills and gain knowledge. Education can open doors to opportunities, and equip people with the tools they need to succeed in life.
My second choice is Zero Hunger, as I have personally witnessed the devastating effects of hunger and malnutrition, especially among children. Access to adequate food and nutrition is a fundamental human right, and I believe that we all have a responsibility to ensure that everyone has enough to eat.
Living in a developing country where poverty and hunger are prevalent, I am acutely aware of the importance of these two SDGs. Education is key to breaking the cycle of poverty, and by addressing hunger, we can improve people’s health and wellbeing, as well as their ability to thrive and contribute to their communities.
Meet Tina
Since starting at Inspire in May of 2022, I’ve been challenged in new ways and feel like I’ve been making the right moves. The team is enthusiastic about my work and actively supports my growth, which is a huge motivator for me.
My primary responsibilities at Inspire include organising client files, preparing documents for DocuSign, and assisting with client requests. While I’m currently focused on gaining more experience, I’m excited to continue growing with the company and see where this journey takes me.
Finding myself in a new work environment has been a challenging but rewarding experience. Fortunately, Inspire offers a diverse and supportive workplace culture with excellent benefits. I feel lucky to have found a healthy working environment where everyone supports one another.
Whether I’m contributing to the company or working on my personal growth, my efforts are always recognized and appreciated. Seeing my contributions alleviate some of the workload for Gulshan and Tabbie is particularly fulfilling, as it means my work is making a tangible difference.
Outside of Inspire
I spend a lot of time outside of Inspire exploring Asian foods that interest me and comfort me after a long day at work. You can usually find me having a peaceful moment in a local park near my workplace. There’s nothing more fulfilling than good food and fresh air during weekdays. You can find me in my comfy bed watching Netflix or listening to Spotify on weekends.
How did you get interested in Client Service?
My professional background is primarily in Human Resource Management, which involves handling paperwork for the company much like client services. As a result, transitioning to my role at Inspire was relatively seamless. However, my true passion lies in assisting the team, and I find that to be the most fulfilling aspect of my work.
What is your favourite thing about working at inspire?
What I love most about working at Inspire is the opportunity to collaborate with the amazing employees here. The entire team gets together once a week to acknowledge and appreciate everyone’s contributions to our projects. During these meetings, we have the chance to catch up with one another and discuss our varied jobs, interests, and goals. Seeing the positive results of our collective efforts is incredibly gratifying. I also enjoy interacting with my colleagues and learning more about them personally.
What is one of the biggest impacts you’ve made?
Currently, my most significant contribution has been assisting Team Gulshan with tasks that I am capable of managing, allowing them to concentrate on more significant projects. My experience here has been a valuable learning opportunity, providing me with fresh perspectives on various topics. It has also given me insight into the dynamics of the team, allowing me to determine if I am a good fit.
What are some books/movies/podcasts you recommend?
The Twilight books I’ve read have been a source of inspiration for me. Reading them has provided me with a deeper understanding of how people can have vastly different perspectives and opinions on various topics. I find it fascinating to explore these differences through the lens of the Twilight series and believe that it is an excellent way to connect with other readers in the area who share similar interests. Additionally, I thoroughly enjoyed both the books and the movie adaptations.
Which Sustainable Development Goal(s) do you choose and why?
I have chosen to support two causes: Zero Hunger and Peace and Justice. Hunger has been a prevalent issue in society for years, and I believe that providing food is one of the best ways to prevent suffering and promote healthy living for families. This is especially critical for abandoned children who have no means of feeding themselves. I also believe that conserving food is crucial in addressing the problem of hunger.
In addition, I am passionate about promoting Peace and Justice Strong Institutions as a means of advancing equality. We need strong leaders who can bring stability and fairness to society, and just laws to protect people and reduce oppression and inequality. A safe and just world will enable individuals to thrive and contribute to society.
Meet Courtney
I started working for Inspire in June 2022. As the Team Assistant at Inspire, I carry out daily errands and provide assistance to the accountants with a range of tasks. One of my primary responsibilities is to ensure that clients feel content and maintain a positive atmosphere at the workplace.
Everyone at Inspire exudes positivity and is welcoming, which makes the atmosphere great. Each person fits in well in their own unique way. Personally, I love going to work at Inspire, and they’ve made it easy for me to adjust to the job. It’s been a fun journey, and I appreciate how welcoming they are. I wouldn’t have it any other way.
Going to work feels like hanging out with friends, and I always look forward to it. Since switching careers from hospitality management to the corporate world, it has been challenging, but Inspire has made the transition smoother. One of my favourite things to do is to help everyone and keep the vibes high in the office.
Outside of Inspire
Spending time with friends and family is something that brings me joy, as does attending concerts and live music performances. Additionally, I have a great love for going to the beach and working out at the gym.
How did you get interested in your role as a team assistant?
By chance, I stumbled upon the role of a Team Assistant which turned out to be a stroke of luck for me. Prior to joining Inspire, I was looking for new job opportunities and happened to already be friends with Roze who is the Marketing and Partnerships Manager. She mentioned that her company was hiring, and I immediately seized the opportunity.
What is your favourite thing about working at inspire?
The highlight of being a part of Inspire’s team, in my opinion, is the sense of camaraderie and teamwork that we have here. I have never felt isolated or unsupported, as there is always someone willing to lend a hand or provide assistance when needed. Additionally, everyone is incredibly friendly and approachable.
What is one of the biggest impacts you’ve made?
Since I joined Inspire, I have noticed a significant change in the overall office atmosphere. I believe that I have made a considerable impact by bringing a fresh perspective and introducing new ideas. As a result, the workplace has become more organised and efficient than it was before my arrival.
What is your favourite song that you would like to share?
Harry Styles – Satellite
Which Sustainable Development Goal(s) do you choose and why?
It is unfortunate that many women around the world are unfairly discriminated against simply because of their gender. This bias often extends to the workplace, where women are frequently not recognized as being equally capable or competent as their male counterparts.
It is essential that women receive the same level of respect and opportunities as men, and that any hierarchy or gender-based discrimination is eliminated.
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