Meet Kash
I started at Inspire in 2024 as a Client Service Coordinator, and after just three months, I was promoted to Executive Assistant to Ben Walker, the founder of Inspire. Being an EA is an all-rounder role – no two days are ever the same, which I love! I get to bridge the gap between Ben and the team, keeping everything running smoothly. It’s been such a rewarding experience, and I’m so grateful for all the growth and opportunities it’s brought my way.
Outside of Inspire
I love visiting my family because it’s just me and my husband at home. Although my family lives an hour and a half away, we make time to see them. We enjoy having sleepovers, going on food trips, and singing karaoke since music is a big part of our lives. We’ve been part of a choir from elementary school through high school. Singing runs in our blood—well, except for my elder sister.
How did you get interested in client services?
The previous company I worked with took me in despite my lack of knowledge, as I came from the BPO industry. I’m grateful to them for allowing me to learn the ins and outs of the accounting world. I’m not a numbers person, but with the right support system and tools, you can learn anything. What got me hooked was helping out the accountants and bookkeepers and finding new ways to do things efficiently. As they say, “work smart, not hard.”
Fun fact about you that we don’t know
I still have my 15-year-old teddy bear, which serves as my comfort blanket. I find comfort in its familiar scent, despite its worn appearance and the need for repairs. I get upset when it’s washed because the scent fades away. When I travelled to Australia, I brought it with me because I couldn’t sleep without it.
What is your favorite thing about working at inspire?
What I love most about Inspire is that everyone is like a family. You can just tap anyone and ask for assistance and help without inhibitions or hesitations. Second are its values. Ben’s journey in founding Inspire adds a personal touch, treating both employees and clients like family.
Lastly, they value feedback. I’ve noticed that Ben is the one who often responds when there’s negative feedback. He doesn’t throw anyone under the bus. If there’s negative feedback, Ben takes ownership and addresses whatever issues he finds.
Which Sustainable Development Goal(s) do you choose and why?
When you’re educated, I don’t think you will fall into poverty and hunger because you’ll think of ways to thrive and survive in this crazy world. It may not be easy, and opportunities may not come easily, but if you’re knowledgeable enough, you can work through it and figure things out.
In the Philippines, it’s hard to get sick because healthcare is too expensive. Many people are afraid to get checked because they fear what they might find. It’s not easy to be diagnosed with an illness. However, they don’t realise that prevention is better than cure. Addressing health issues early on is crucial, as it becomes much harder to deal with them if it’s too late.
Meet Kahlea
I joined Inspire in September 2025 as a Team Assistant, and it’s been such a fun and fulfilling experience so far. My role is very diverse – one day I’m following up with clients and supporting the accountants, and the next I’m organising lanyards, planning retreats, or making sure the office is stocked with essentials like bread and milk. Every day brings something different, and I absolutely love that variety.
Before joining Inspire, I worked across customer service and administration, including a few years as a receptionist at a cardiology clinic. That’s where I discovered how much I enjoy the balance between helping people and keeping things running smoothly behind the scenes. I wanted a role that still gave me that sense of purpose but with more variety – and Inspire turned out to be the perfect fit.
What has your journey at Inspire been like so far?
It has honestly been amazing. I’ve worked in places before that had no clear processes or structure, which made it hard to find your footing. But here, there has been genuine support, and guidance from day one. Everyone is very welcoming and happy to teach me the ropes.
There’s also no sense of hierarchy or judgment – you can go to anyone for help, from your teammates to Ben himself, and you’ll always get a kind and genuine response. Having a CEO who’s down-to-earth and funny is something really special – it sets the tone for the whole culture.
What do you find most fulfilling about your job?
Definitely helping the team. Everyone’s workload can get pretty full-on at times, and being able to jump in, lighten the load, and keep things organised is so rewarding. The appreciation I get from the team makes it even better, and it’s nice knowing that what I do really makes a difference day-to-day.
What is your favourite thing about working at Inspire?
The people, hands down.
Every meeting – from our Monday win of the week, to Wednesday Kahoot and Friday’s Thank You Circle – have such a positive, supportive energy. There are no cliques or egos, just a team that genuinely cares about each other. It’s such a refreshing and happy environment to be part of.
Outside of Inspire
When I’m not working, I love spending time with my friends, and doing my Wednesday dance classes. I also really value my alone time – reading, watching Netflix, or just doom-scrolling (we’ve all been there!). It’s all about balance – one day for social time, and the next for some quiet me-time.
My favourite book series is The Medoran Chronicles by Lynette Noni. It’s a young adult fantasy full of magic, emotion, and adventure – I cried a lot while reading it. It’s beautifully written, and I’m so excited for her next series coming out soon.
Fun Fact About Me
I have 26 tattoos! Most of them are on my arms, and they’re a mix of meaningful pieces and flash designs I just thought looked cool. It’s like having a sticker sleeve of memories and art.
Which Sustainable Development Goal(s) do you choose and why?
Goal 13: Climate Action
Goal 14: Life Below Water
These goals have always resonated with me. I remember watching videos in school about how much damage is being done to marine life and seeing those heartbreaking images of polar bears stranded on tiny ice patches. It made a lasting impact on me.
Climate change feels like one of those things that could become irreversible if we don’t act fast enough, and I wish we were doing more to protect the environment before it’s too late.
Meet Abbie
I joined Inspire in August 2025 as a Client Services Manager, and it’s been an exciting and meaningful journey so far. I oversee the Client Services team, making sure deadlines are met and that everyone has the support they need when things get busy. I also back up our Client Services Coordinators when they’re on leave, clear the Help Inbox and ATO mail, and make sure ASIC annual statements are sent out daily.
A big part of my role involves improving our processes – creating and updating templates, documenting procedures, and helping streamline how both teams work together. I love collaborating with the team to solve issues quickly and keep things running smoothly.
When I first joined Inspire, I’ll admit it was a bit of a roller coaster – learning new systems, catching up on backlogs, and getting used to how things were done. But with the team’s support, encouragement, and guidance, it became a rewarding experience. Every day feels like progress, and I’m grateful to be in a place that values growth and teamwork.
What do you find most fulfilling about your job?
I’ve always found helping others to be the most fulfilling part of what I do – whether it’s assisting with a simple task or resolving a complex issue. Knowing I can make things easier for someone else gives me a real sense of satisfaction and purpose.
How did you get into client services?
Before joining Inspire, I worked as an Executive Assistant. That role gave me hands-on experience with admin, HR, and client interactions – everything from staff coordination to handling payables and receivables. Through that, I discovered my passion for client service and supporting others.
It’s incredibly fulfilling to help both clients and teammates while contributing to overall efficiency and service excellence.
What is your favourite thing about working at Inspire?
Definitely the work-life balance. I really appreciate that Inspire promotes a healthy environment where there’s no pressure to finish everything in one day. We focus on what’s urgent, manage the rest in good time, and make space to rest and reset.
Even little things like our Monday or Friday check-ins make a big difference -helping us relax, refocus, and head into (or out of) the week with positive energy.
What is one of the biggest impacts you’ve made so far?
Even though I’ve only been here a couple of months, I’ve helped the Client Services team reorganise procedures and stay on top of key tasks through reminders and process improvements. It might not be a huge impact yet, but I’m proud to be someone my teammates can rely on for support and collaboration.
Outside of Inspire
Outside of work, I love spending quality time with my family and friends. I often go out with my mum, sisters, and brother-in-law – we enjoy exploring new places to eat, especially those with nature views. Sometimes it’s as simple as sharing a meal in front of the house, but those moments always feel special.
I also love catching up with friends over coffee – it’s my way of recharging and keeping connections strong.
Fun Fact
I don’t drink pure milk – but I love milk tea! It’s funny because I can enjoy Korean desserts like bingsu (shaved ice with milk), but too much milk makes me feel sick. When I was pregnant, I had to drink milk for my baby’s health, so I’d take it in one go with a chocolate or fruit chaser just to keep it down. Definitely not your usual milk lover’s story!
Books, Movies, or Shows I Recommend
When I was younger, I loved reading books like Sweet Valley High, Nancy Drew, Twilight – I could stay up until 3 AM just to finish a book! These days, I don’t have as much reading time, but I highly recommend The Purpose Driven Life. It helped answer many questions I had about life and gave me a clearer sense of direction and meaning.
Which Sustainable Development Goal(s) do you choose and why?
Goal 1: No Poverty
I believe that if poverty is eliminated, many other goals – like Zero Hunger, Quality Education, and Good Health – will naturally follow. I’ve always wanted to help those in need, even in small ways, like supporting street kids who sell flowers to fund their schooling.
If everyone worked together with integrity and compassion, and if corruption were reduced, public funds could truly uplift families and communities. I hope for a world where no one is left behind – where everyone has the opportunity to live with dignity and purpose.
Meet Avie
Avie joined Inspire in September 2024 as our Client Service Coordinator (CSC) here at Inspire, and she’s been making a difference since day one. In this role, Avie supports both clients and internal teams, taking care of ad-hoc tasks, managing backlogs, and assisting with client communications and onboarding/offboarding.
Outside of Inspire
When she’s not at work, Avie’s world revolves around her 4-year-old son. Most evenings, she’s at home looking after him, cooking dinner, and getting through the usual household chores. Weekends and holidays are spent visiting family back in her hometown of Bataan, where beach trips with her parents are a favourite family activity.
How did you get interested in client services?
Avie’s journey began at university, she was offered a 50% scholarship in the accounting program. After graduating, she found herself working in client service roles, which eventually led her to the virtual assistant/CSC position she now enjoys at Inspire.
What do you love about Inspire?
Avie really appreciates the culture and environment at Inspire. She loves that there’s no micromanagement and that she can talk to anyone on the team—leaders included. The openness and lack of hierarchy make the place feel collaborative and genuinely supportive. She’s also drawn to Inspire’s values around work-life balance and family, as they align closely with her own priorities.
Why did you join Inspire?
Joining Inspire was a leap of faith for Avie, as it’s her first Australian client after previously working with a New Zealand-based accounting firm. She’s grateful Inspire took a chance on her and has been pleasantly surprised by the positive team dynamic and culture.
What have you learned so far working at Inspire?
Avie’s has been quick to pick up new terms and insights related to accounting and tax. This learning experience has expanded her skill set, adding value to her client-facing role.
Fun fact about you that we don’t know
Avie grew up in the beautiful island of Palawan, Philippines, surrounded by the ocean and rice fields. In her childhood, she learned practical skills like fishing and planting rice, which she looks back on fondly.
What are some books/podcasts you recommend?
Book Recommendation: Rich Dad Poor Dad by Robert Kiyosaki.
She calls it “life-changing,” especially for its impact on her approach to personal finance and money management.
Which Sustainable Development Goal(s) do you choose and why?
Quality Education
Avie chose Quality Education as a Sustainable Development Goal that truly resonates with her. Growing up, her grandmother always stressed that education was the key to overcoming poverty. Avie is a big believer in quality education as the foundation for responsible money management and financial stability. She’s encouraged by the growing number of scholarships and free tuition options in the Philippines, which create more opportunities for people. Avie wants her 4-year-old son to have access to quality education too, as she sees it as a pathway to a brighter future. She’s confident that by focusing on education, we can create lasting change in reducing poverty.
No Poverty
Avie sees a close link between quality education and breaking the poverty cycle. Having come from a less financially stable background, she understands the challenges firsthand. She believes that with the right education, people can acquire the skills to manage finances effectively and unlock new opportunities. To Avie, education is a tool that empowers people to break out of poverty and improve their economic circumstances for good.
Meet Tara
I joined Inspire in March 2025 as a Client Service Coordinator, and it’s been such a fulfilling experience so far. Coming from a different background – I actually have a degree in Biology and used to work as a cabin crew member for Emirates Airline in Dubai, so accounting was a completely new field for me!
When I returned to the Philippines during the pandemic, I decided to explore a new career path and found myself working with an Australian accounting firm. That experience opened the door for me to join Inspire, where I’ve found not just a workplace, but a team that values growth, balance, and genuine care.
Every day at Inspire brings something new – whether it’s coordinating client requests, helping teammates with tasks, or handling ATO calls. I love the sense of accomplishment that comes from solving problems and making things easier for others.
Outside of Inspire
When I’m not working, I’m spending time with my four-year-old daughter, who keeps me smiling and on my toes. I also enjoy playing Mobile Legends (I used to rank among the Top 10 Vexana players in the Philippines and UAE!) and watching anime, especially One Piece, which I’ve been following since high school.
I love tattoos and travelling, and I’ve collected tattoo designs from the places I’ve visited – each one holds a unique story or memory.
Fun Fact about me
I’m a huge One Piece fan – so much so that I even have a devil-fruit tattoo inspired by the show!
What is your favourite thing about working at Inspire?
Definitely the work-life balance and the culture of understanding. I love that I can finish work by 3 p.m. and spend quality time with my daughter. Everyone here is approachable, supportive, and genuinely cares about your well-being (– it feels like being part of a big family that cheers each other on).
Which Sustainable Development Goal(s) do you choose and why?
Goal 4: Quality Education and Goal 13: Climate Action
I chose these because I believe that education is the foundation for opportunity, especially in developing countries like the Philippines. It empowers people to rise above poverty and create better futures.
As for climate action – growing up in Bicol, a region often hit by typhoons, made me aware of how urgent the issue is. Protecting our environment means protecting our communities and future generations.
Meet Liane
Liane joined the Inspire team in 2024 as a Client Services Coordinator with Team Riz, and she’s already made a great impact. She’s been managing a range of tasks—everything from onboarding and PAYG processing to document management and even a few calls with the ATO. Her experience here so far has been incredibly positive, and she’s expressed how much she values the structure and support within our team. What’s been most fulfilling for Liane is the chance to learn and contribute meaningfully, even as a newer member. As she gets more comfortable with our processes, she’s looking forward to taking on even more responsibilities.
Outside of Inspire
When Liane’s not at work, she’s all about spending quality time with her family. On the weekends, you can find her visiting her in-laws or heading over to her parents’ place, which is just a short distance from her own home. Liane loves being able to be so close to her extended family – it’s a real blessing, she says, to have that support system nearby. She especially enjoys taking her 3-year-old daughter to the park or the mall, watching her little one run around and play. Family is everything to Liane.
Outside of family time, Liane has a few other passions. She’s been an active member of her church choir since she was a kid, and she still loves singing with the group. Liane’s also quite the cook, drawing on her Pampanga roots to whip up all sorts of delicious Filipino dishes. It’s clear that when Liane’s not busy at Inspire, she’s cherishing quality time with her loved ones and indulging in her creative hobbies.
How did you get interested in Client Services?
Lianne began her career with a degree in accounting, working as an accountant for a global fast-food chain. Yet, her heart was truly in teaching. During college, she spent her summers volunteering as a kindergarten teacher, and this led her to a fulfilling seven-year journey as a university professor, teaching management and accounting.
Although she loved teaching, the financial rewards didn’t quite match her needs. When a friend suggested a virtual assistant role, Liane saw it as a new opportunity to blend her skills in admin work with her accounting background. She took on the role, discovering a knack for the process-oriented nature of client services, and quickly moved into her position as Client Services Coordinator at Inspire.
What do you love about Inspire?
Why did you join inspire?
Liane was drawn to this role at Inspire for a few key reasons. First, her interview with Ben left a lasting positive impression. The connection she felt with the team was immediate and energising. Liane’s background with another Australian accounting firm gave her the perfect foundation for the virtual setup here, so the transition felt natural. Most importantly, the tasks and responsibilities of the Client Services Coordinator role matched her skillset perfectly—she felt ready to hit the ground running. When the offer came through quickly, it was a no-brainer. She was thrilled to join the Inspire team and put her diverse experience to work.
Fun fact
Liane has been an active member of her church choir since childhood and still loves performing with the group to this day. Music has always been a passion of hers, and she finds great fulfilment in using her vocal abilities to uplift her community through song.
Her singing skills aren’t limited to the church, either. She also enjoys cooking up a storm in the kitchen, drawing on her Pampanga roots to create all sorts of delicious Filipino dishes. Liane takes great pride in her culinary skills and loves sharing her creations with family and friends. Whether it’s belting out hymns or whipping up a mean sisig, Liane’s hidden talents showcase her diverse interests and abilities beyond her professional life.
Favourite Show
Liane is a big fan of the long-running Law & Order franchise, as well as medical dramas like Grey’s Anatomy and The Good Doctor. She finds these types of shows captivating, as they delve into the complexities of the legal system and human nature.
Which Sustainable Development Goal(s) do you choose and why?
When discussing the Sustainable Development Goals, Liane was particularly drawn to the goal of “Peace, Justice, and Strong Institutions.” This resonates deeply with her, as she has witnessed firsthand the issues of inequality and lack of justice in the Philippines. Liane shared her concern for underprivileged individuals in her country who often face unfair treatment, even in critical areas like healthcare. She feels that those with wealth and power can exploit the system, while the less fortunate are left without support.
Liane believes that building strong, trustworthy institutions and ensuring equal access to justice are crucial steps toward creating a more just and peaceful society. She sees this as an area in need of significant improvement in the Philippines, where the privileged sometimes evade accountability. Liane hopes that by focusing on this Sustainable Development Goal, real progress can be made to empower marginalised individuals and provide them with the same rights and protections as those with resources.
Meet Mary
I joined Inspire in August 2025 as a Client Service Coordinator, and it’s been such a rewarding experience so far. In my role, I handle client onboarding and offboarding, business and tax registrations, ATO BAS/PAYG/Tax and SMSF lodgements, ASIC compliance, and more. I also help manage communication between clients and the team – making sure everything runs smoothly and efficiently.
It’s been incredible to see how much I’ve learned about the role and how vital it is in maintaining strong client relationships. Every day brings new opportunities to grow, and it’s fulfilling to know that my work helps both clients and our team achieve their goals together.
What do you find most fulfilling about your job?
What I find most fulfilling is knowing that I’m helping clients and supporting my team. Whether it’s resolving an issue, improving a process, or ensuring clients feel supported, I get a real sense of purpose from contributing to a smoother and more positive experience for everyone.
How did you get interested in the Client Service Coordinator role?
I’ve always enjoyed supporting clients and staying organised, and the Client Service Coordinator role felt like a perfect fit. It allows me to combine problem-solving with relationship-building – two things I genuinely love doing.
What is your favourite thing about working at Inspire?
My favourite thing about working at Inspire is the strong family-first culture. It’s refreshing to be part of a workplace where people truly care – not just about the work, but about each other’s well-being. The team is friendly, approachable, and supportive, which makes it easy to stay motivated and confident in what I do.
That kind of culture makes a huge difference, and it turns everyday work into something meaningful and enjoyable.
Outside of Inspire
Outside of work, I love spending time with my family and friends, taking care of my dogs, and finding balance through running or motorcycle rides. There’s something really peaceful about the open road and fresh air – it helps me reset and recharge.
Fun Fact
I’m a huge coffee lover – I can easily drink up to seven cups a day! I’m also really passionate about motorcycles, especially big bikes. There’s just nothing like the thrill of a good ride and the freedom it brings.
Books, Podcasts, or Shows I Recommend
Some of my favourite reads are Atomic Habits, Gentle Reminders, and of course, The Bible — all of which offer inspiration and practical lessons for everyday life.
Which Sustainable Development Goal(s) do you choose and why?
Goal 3: Good Health and Well-being
Health is one of the most important aspects of a good life. I believe everyone deserves the opportunity to live well – not just physically, but mentally and emotionally too. Promoting good health and well-being helps create stronger families, communities, and workplaces where people can truly thrive.
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